Frequently Asked Questions
If you don't see your answers here, just shoot us an email info@denefitness.com
Can I book for a friend or two?
Unfortunately, not. Each individual must have a Mind Body account (our platform for booking classes and tacking client classes) and register for their own class to ensure we have one harness per person and we follow the necessary safety guidelines and waiver requirements.
How much do classes cost?
A per class price is $22. You can save money on classes by purchasing bundles (view under the book now tab). Please purchase bundles prior to booking to subtract the appropriate amount. The price is, 5 classes for $85 or 10 classes for $150.
Classes are 1 hour long, 15 mins of hook up/safety and 45 mins of bungee.
You must register yourself with clients.mindbodyonline.com OR the mindbody app. Then you are able to search “Bungee x Dené Fitness” and select “business” for our studio site, schedule and pricing!
All sales are final.
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Additionally, everyone must register, and pay for themselves. This reduces the chance of double booking. Since we only allow 10 people in a class, everyone must be on the class list. If you are purchasing for someone 16-17, they must have their own account, you are able to purchase passes with your credit card, under their account. Please do not purchase for other people, unless on their account.
A NO CALL/ NO SHOW TO CLASS WILL RESULT IN LOSING YOU CLASS & A $22 FEE. NO EXCEPTIONS!
LATE CANCELS (Within 1 hour of class) WILL RESULT IN LOSING YOUR CLASS.
Direct link to pricing: https://clients.mindbodyonline.com/asp/main_shop.asp?fl=true&tabID=3
What does it mean when it says "waitlist?"
If a class says “waitlist” next to it, that means the class is currently full. If you select waitlist, mindbody will charge you. If someone drops the class during the day, you will be added to the class. If you are not added, you will receive a pass back to use for another class. You are not guaranteed to make it in the class if you add yourself to the waitlist, but there is a good chance. This is why email/text opt in is very important when registering, because you will receive a text/email to let you know that you’ve made it in the class. If you do not opt in, it will be up to you to pay attention to the class you’re waitlisted for to see if you’ve been bumped in.
*IF THERE IS NOT A BUTTON TO CLICK NEXT TO A CLASS, THIS MEANS THE CLASS AND THE WAITLIST ARE FULL.
When should I arrive?
Park in the front lot, and enter though the front glass door. The doors remain locked at up until 10 mins prior to class time. Don’t be late! Doors will lock at once class time begins and you will NOT be able to join class late to keep our clients and staff safe.
The weighing/hookup process being AT CLASS TIME LISTED. Classes are an hour long, the first 15 minutes are dedicated to set up, and safety procedures. Actual bungee time is 45 mins long. If you show up at 8:15 for your 8:00 class, you will not be allowed in.
What is the cancellation policy?
If you need to cancel, you must cancel through the Mindbody website or app. If you cancel less than 8 hours before your class time, you will NOT be refunded, or credited.
We know life happens, so if there is an emergency, please contact the studio.
Thanks for your understanding!
Is there a minimum age?
Currently you must be 16 and up to sign up, and everyone must fill out a waiver/ Health form. You will be prompted with a waiver when you sign up for your class. An parent or legal guardian must sign electronically in the participants mindbody profile or sign a hard copy prior to participation for any one under 18 years old.
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Children under 12 are not permitted in the studio, and please, no spectators in class. We want our clients to feel comfortable.
Are there any restrictions?
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WEIGHT: Due to the limitations of the equipment, you must weight at least 90 pounds but no more than 240 pounds. You will be weighed privately, in order to customize your bungee station.
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AGE: You must be 16 years old, and have a parent signed waiver.
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CAPABILITY: if you struggle to run for more than a few minutes, or cannot do a burpee or push up, you may find this work out challenging but moves can be modified to your physical capabilities.
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PREGNANCY: If you are pregnant, you are unable to take these classes.
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ADDITIONAL CONSIDERATIONS: If you have had any recent surgeries, or have any major health concerns, we strongly recommend you speaking to your doctor before signing up for a class.
How do I book a private group?
Want to fly high with a group of your closest friends/family? These sessions are offered on Saturdays & Sundays (some Friday spots available on occasion) We require a minimum of 6 participants and max out at 11. You pay a flat rate of $225.00 for the studio.
How long are classes?
Classes are 1 hour from start to finish. The first 10 mins of your class are dedicated to sign in, weighing, hooking up bungees and safety.
Actual bungee time is 45 mins for level 1. We jump right to it in level 2-3!
How large are classes?
10 people is the max amount per class. This is to keep everyone safe, and give proper space between clients.
PRIVATE CLASSES: If you want to book a full group, send an email to info!@denefitness.com and we can block a time slot for you! Private groups can hold 11 participants max at cost $250
Do I need previous experience?
No previous bungee fitness experience necessary! Please note, while Bungee Fitness allows for up to a 70% impact reduction, we are still teaching high energy classes. Having said that, if you struggle to run for more than a few minutes, or cannot do a burpee or push up, you may find this work out challenging! Shoot us an email if you feel like you need to make sure you're ready to signup! We'd be happy to work with you to get you comfortable and confident to join a level 1 class!
What should I wear?
Ladies will want to wear leggings, and your hair up. You can even wear shorts on top of your leggings for more support. We do offer foam padding for legs and stomach area for optimal comfort. We recommend bringing a water bottle and a sweat towel, Men, we suggest biking shorts under sweat pants for you!